Bills 3rd Blog 30th Nov 12

Welcome to my third blog. In a week where Government in the UK has introduced minimum pricing on alcohol, M&S has at last recognised that Customer Service is important and said that they will create 5,000 new jobs to help customers, Amazon raised $3bn with a Bond...

The Daily Mail Monday Comment 26th Nov 12

Regeneration for retailers is key for survival In a career that spans 45 years culminating in leading some of the UK’s well known chains: Wickes, Iceland, Focus DIY, I have witnessed decades where literally thousands of independent stores have disappeared. Retail...

Second “Bill’s Blog

Welcome to my second blog. As promised in my first blog I will endeavour to complete my blog weekly reflecting on the activity during the week and choosing one subject to debate further. It is my hope that this will create a forum to debate topical industry...

First “Bills Blog”

Since the launch of my book “Sold Out” Who killed the High Street, I have entered the world of social media on Twitter and Facebook commenting on retail issues. As a consequence I have been asked to sit on a panel at an event at The Houses of Parliament...